CRM Consultant

Position required:

Let's fly together towards recovery!
Our company is looking for Expert Consultants in Customer Relationship Management processes. Experience on Commercial Product Configurators is welcome.
Blackbirds Infotech srl is a certified partner of CAS Software AG for the genesisWorld CRM platform, developed for 30 years (today used by 480,000 users and 30,000 customers worldwide in the most varied market sectors).
Thanks to YOU, in Blackbirds we will be able to offer consultancy on CRM CAS genesisWorld (On Premise) and on CRM SmartWe (Cloud version), CAS Merlin Configurator. Furthermore, we integrate the Italian and international ERP management systems, we manage the relative change of new processes with respect to the customer's "To Be" requests. We make a careful analysis of the organizational and systemic "As Is" state, we configure and modify the CRM environment to meet the specific needs of the customer that are not covered in the standard version of the application suite, training key and final users as per the CAS implementation method Software AG.
For some large customers, consultancy activities may be envisaged to activate new business processes for product and offer configuration (Configure-Price-Quote) integrated with a CRM environment and commercial product configurator.
The candidate is required to have a GLOCAL aptitude for work. Our partners are leading international companies, and we try to be their local system integrators on the realities of Small and Medium-sized companies as large customers, today in Italy and tomorrow on foreign markets. For this, a basic requirement for the selection is the knowledge of the English language.

The ideal candidate must meet the following requirements:

- Degree in Engineering or Economics

- Fluency in English

- At least three years of previous experience in the job

- Excellent knowledge of CRM processes; welcome knowledge of product configuration on specific tools

- Knowledge of the Java and/or JavaScript computer languages is welcome

- Communication and interpersonal skills required, ability to work in teams, including international ones, interest in learning new technologies

Position, salary and growth opportunities will be commensurate with experience and preparation, and such as to satisfy the most qualified candidates.

 

Contract type:

To be defined during the interview

 

How to apply:

Send the Curriculum Vitae to: careers@blackbirds.it, quoting the announcement in the object.